Your customer area

Please fill the following form to log on. Please be careful, number of attemps to connect is limited to 5.
If you forgot your password, click here.

Legal mentions / Terms of use

Welcome to the website of Artelys. This web site is owned and operated by Artelys. Visitors to this web site are bound by the following terms and conditions so please read these carefully before going on. For the purposes of these terms and conditions, “this web site” means the Artelys portal website, which provides links to other Artelys and its affiliates’ web sites. Other Artelys and its affiliates’ web sites may contain terms and conditions which are different from these terms and conditions. On your journey around the Artelys web sites please check the terms and conditions of each web site which you visit and do not assume that these terms and conditions apply to all Artelys website(s).

Legal mentions

Status: Societe
Prefix: Simplified joint-stock company
Name: Artelys
Address: 81 Rue Saint Lazare 75009 Paris
Tel: +33 (0)1 44 77 89 00
Capital: 107332,60 €
SIRET: 428 895 676 00040 R.C.S. : Paris B 428 895 676
TVA Number: FR 82428895676
Email: Contact the company

Website designer: Artelys
Publication director: Alexandre Marié
Contact the publication director
The publication director is a moral person

Webmaster is: Alexandre Marié
Contact the Webmaster
Web provider: OVH 2 rue kellermann BP 80157 59053 Roubaix Cedex 1

Disclaimers and recommendations

This web site may include links to external web sites (websites not owned and/or operated by Artelys). When you follow such links, the external web site may appear as a full screen (in which case you will need to use the back button on your browser to return to this web site) or in some cases it may appear within the frame of this web site (in which case you will be able to return to this web site by using the navigation buttons within the frame). Where an external web site appears within the frame of this web site, this is purely for ease of navigation back to this web site and does not indicate any responsibility on our part for the external web site concerned. These links are provided in order to help you find relevant web sites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these web sites are suitable for your purposes. Artelys is not responsible for the owners or operators of these web sites or for any goods or services they supply or for the content of their web sites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party).

All information or advice provided as part of this web site is intended to be general in nature and you should not rely on it in connection with the making of any decision. Artelys tries to ensure that all information provided as part of this web site is correct at the time of inclusion on the web site but does not guarantee the accuracy of such information. Artelys is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action. All material included in the Artelys web sites is for informational purposes only and should in no way be taken as an indication of future results. The material contained herein is not offered as legal or any other advice on any particular matter. Artelys expressly disclaims all liability to any person in respect of anything and in respect of the consequences of anything done or omitted to be done wholly or partly in reliance upon the whole or any part of the contents of the Artelys web sites.

Specifications with respect to our products may change without notice.

Terms and conditions

Copyright and trademark notice

This web site contains material including text, photographs, movies, PDF files and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by Artelys or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this web site. This web site also contains trademarks. All trademarks included on this web site belong to Artelys or have been licensed to it by the owner(s) of those trademarks for use on this web site.

You may :
access any part of the web site
print off one copy of any or all of the pages for your own personal reference

You may not :
copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), broadcast, alter or tamper with in any way or otherwise use any material contained in the web site except as set out under “You may”. These restrictions apply in relation to all or part of the material on the web site
remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site
link to this web site; without our express prior written consent

If you wish to provide a hypertext or other link to this web site, please send an e-mail to the following email address with details of :
• the URL(s) of the web page(s) from which you are proposing to link to this web site
• the URL(s) of the web page(s) on this web site to which you are proposing to link

and we will consider your request. It is our sole decision as to whether we agree to your request and we do not have to do so.

Changes to Terms and Conditions

Artelys may change the terms and conditions and disclaimer set out above from time to time. By browsing this web site you are accepting that the current terms and conditions and disclaimer bind you and so you should check these each time you revisit the site.

Changes to/Operation of Web Siteb

Artelys may change the format and content of this web site at any time. Artelys may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason. Artelys reserves the right to terminate access to this web site at any time and without notice.

Governing law and competent court

These terms and conditions are governed by and to be interpreted in accordance with Dutch law and in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise the French courts will have jurisdiction over such dispute.

Privacy notices

At Artelys we intend to give you as much control as possible over your personal information. In general, you can visit our web sites without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name and email address. It is our intent to let you know before we collect personal information from you on the Internet. If you choose to give us personal information via the Internet that we may need -- to correspond with you or provide you with a subscription, for example -- it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. We do keep track of the domains from which people visit us.

We analyze this data for trends and statistics, and then we discard it.

Artelys websites contain links to other web sites. Artelys is not responsible for the privacy notices or the content of such websites.

We respect the privacy of everyone who visits this site. Please read these privacy notices carefully so that you can understand how we collect and use the personal information that you provide to us. By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in these notices.

What do these privacy notices cover?

These privacy notices cover our use of your personal information which is collected through or in connection with this site.

Who is responsible for the personal information collected on this site?

Artelys controls the personal data collected on this site. We collect and use personal information (including name, address, telephone number and email) in order to :
• respond to queries or requests submitted by you
• process orders or applications submitted by you
• administer or otherwise carry out our obligations in relation to any agreement you have with us
• anticipate and resolve problems with any goods or services supplied to you
• create products or services that may meet your needs

We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

Providing you with additional information and sharing your information

From time to time we would like to use your personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

From time to time we would like to use the information you supply to us for :
market research and tracking of sales data
informing you about our products and services, which may include contacting you by telephone

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you entered our site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

The use of cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person. We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

Chat rooms, notice boards, newsgroups

If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy notices. Please note that we cannot be responsible for other parties’ use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

Use of your personal information submitted to other web sites

We cannot be responsible for the privacy notices and practices of other web sites even if :
you accessed the third party web site using links from our web site; or
you linked to our web site from a third party web site

We recommend that you check the notices of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.

Submission of others personal information

From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner, which is incompatible with these privacy notices.

Will these privacy notices change?

From time to time we may make changes to these privacy notices. If we make any substantial changes and the way in which we use your personal data we will post these changes on this page. Please check our privacy notices on a regular basis.